I'm seriously concerned that people in Kingswinford have not been receiving letters on time via Royal Mail, with post sometimes taking up to two weeks to arrive. I have also raised similar issues of poor service in Pattingham, Kingswood and Wombourne.
This is a longstanding and repeating issue, and although things initially did seem to be improving early last year, complaints about the service have increased once again over the past six months.
I want to thank the 22 constituents who have raised this with me so far, although I know that there must be many more affected by this problem.
I've written to the Directors of Royal Mail multiple times regarding the Kingswinford Sorting Office, but the service just isn't improving and I am yet to receive a response that addresses the problem in full.
Whilst I continue to wait for an adequate response from Royal Mail, I thought I'd share the latest of these letters with you.
I know this situation is incredibly frustrating for so many of my residents in Kingswinford.
That's why, as a matter of urgency, I'm calling on Royal Mail to deliver urgent remedial action to restore regular collections and deliveries, along with a full explanation for the delays so far, and a plan to prevent future delays.
You can find my full letter below. Please note, for privacy reasons, constituents’ personal information has been redacted. 
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